Terms and Conditions
Last updated 31st March 2025
Welcome to Studio Spokes. By placing an order you agree to the following terms and conditions.
1. Company Information
Studio Spokes
35 Grove Road, Leighton Buzzard, Beds, United Kingdom, LU71SF
Hello@studio-spokes.com
2. Products and Custom Orders
All of our garments are made from upcycled materials and are often customised to your specifications. This means no two pieces are ever exactly the same.
Custom orders are considered made-to-order and are therefore non returnable unless faulty.
Please ensure all details, sizes and preferences are correct before placing your order.
3. Pricing and Payment
All prices are listed in GBP and include applicable UK taxes.
Please note: customs duties, import taxes, or other local charges may apply for international orders and are the responsibility of the buyer.
4. Order Fulfillment and Shipping
Orders will be processed and fulfilled once customisation is complete.
You will receive an email confirmation once your item has been dispatched.
We aim to ship within 3 working days of order confirmation, but lead times may vary depending on the nature of the order.
5. Returns and Cancellations
Non-custom items can be returned within 14 days of delivery.
Items must be unworn, in their original condition and returned at the customers expense.
Refunds will be processed once the returned item is received.
Custom orders are non-refundable and cannot be returned unless the item arrives faulty. If you believe your item is faulty please contact me within 7 working days of delivery with images.
6. Intellectual Property
All details, imagery and content on this web site are the property of Studio Spokes and may not be used or reproduced without permission.
7. Contact
For any questions or concerns please contact me at hello@studio-spokes.com